This insurance also covers goods DAMAGED in transit. If you do wish to insure, insurance will cost 1% of the order value and we are happy to arrange this on your behalf. Goods cannot be delivered to a post office boxĬompany policy is that we do not under any circumstances issue instructions to our couriers to leave deliveries unattended when no one is at the delivery locationįor unusually large or bulky orders our customer service staff may contact you if any additional freight costs are needed. Please contact us should you require more details.
Premium freight is not available on oversized/bulky items or in all locations. Please allow extra time for delivery to western states. Additional delivery time may result for some deliveries. ^Freight delivery times stated are for average volume items with total order weight under 5kg for metro areas in eastern states. Freight will be charged at checkout for these items. Standard/Road Freight: 2 - 5 working days^ Delivery Chargesįree delivery exclusions apply to some bulky and large items. Your order can be delivered to anywhere throughout mainland Australia by road freight: This offer excludes Click & Collect only items. The terms of this service may change at any time. Offer may exclude bulky or dangerous goods, like:
*This offer is subject to the following terms and conditions:The offer is for online orders only and applies to Standard Shipping only.
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Spend $99 Online and You'll Get Free Shipping Our Click and Collect service continues to operate as normal. Unfortunately, this is resulting in delays getting some of your orders delivered to you on time. Australia Post and local couriers are also experiencing unprecedented demands on their delivery services, leading to longer than normal delivery times.
We are currently experiencing an increased volume of online orders, along with delays and general congestion within our freight and logistic networks.
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